Privacy Policy


Keeping your data secure is very important to us. This privacy policy covers how J Swan Fine Art collects, uses and stores your data when purchasing a painting or contacting us through the website. Please just contact us if you have any further questions.

Who we are?

J Swan Fine Art is a fine art dealer and the data controller of any information directly entered into this website. You can find direct contact detail on our contact page. There are hyperlinks to third party suppliers and we recommend you review their own privacy policies as well. We do not accept any responsibility or liability for the privacy practices of those third party websites and your use of them is at your own risk.

What information do we collect?

When you purchase a painting through our website we will collect personal data such as your name, address, phone number and email address. When you contact us through the website we will collect your name and email address.

Payment details are processed directly through PayPal. We do not retain any payment details.

How do we use personal information?

We use your personal data for two processes:

  • To process your online payment of a painting from J Swan Fine Art. As part of this process you have the option, but are not required to, set up an account with us.
  • To respond to direct contact queries through the website.

As part of both of these processes your contact details will be used to send you email correspondence regarding your order or query.

Data may also be processed for internal analysis as part of our research and development of our website and services.

What legal basis do we have for processing your personal data?

Your data will be processed under the legal grounds of consent, in that you have willingly providing your personal details in order to fulfil an online order or receive further information direct from J Swan Fine Art. You are able to withdrawal your consent at any time, please just contact us to confirm this.

When do we share personal data?

We will treat personal data confidentially and will keep your information within J Swan Fine Art except where disclosure is required or permitted by law or if specifically requested by you in relation to one of our third party suppliers – processing the shipping of an order for example.

Where do we store, secure and process personal data?

Data will be stored online in the secure website plugin Woocommerce. It will be processed through WordPress secured website with SSL encryption. Secure log ins are required to access the website which are only available to business partners at J Swan Fine Art.

How long do we keep your personal data for?

We will hold your personal information for as long as is necessary for the relevant activity.

Your rights in relation to personal data

Under the GDPR, we respect the right of data subjects to access and control their personal data. You can request that J Swan Fine Art deletes any personal information we hold about you at any time but contacting us directly. You also have a right to request a copy of the personal information J Swan Fine Art holds about you and to have any inaccuracies corrected. We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you in our files. Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive. If we feel we need to establish your identity, we may ask for proof of such before providing any personal data.